San Antonio Property Management Blog

Resident Benefits Package

Bluefax Property Management has partnered with SecondNature, Pinata and Citizen Home Solutions to offer residents a great benefit package.  For one fixed price, we are able to offer tenants:

HVAC Filter Delivery

Filters delivered to your door every month to fit your specific AC Unit. Bluefax PM  has partnered with Second Nature to deliver quality filters for your HVAC system every month to your doorstep.  (1" filters ship every month, 4" filters ship every 4 months, and filter media filters ship every 6)

Piñata Resident Rewards

Pinata Resident Rewards is Included!  Once we get you signed up, you receive $50 Pinata Cash upfront AND a $25 restaurant gift card. Additionally, every month you will earn $40 Piñata Cash for OnTime Rent Payments.

You'll get an invitation to the Pinata App where you can spend your Piñata Cash on gift cards, a rotating selection of other rewards, raffles or even a donation to World Central Kitchen. 

Utility Connection Program

Free service to help initiate your utilities. Citizen Home Solutions will reach out to you once leases have been signed to handle transferring your gas, electric, water, trash, cable, and even phone/internet all in one phone call – and makes sure you get the best price.

Maintenance Portal

Maintenance Portal through Property Meld which allows residents to place maintenance requests online (mobile too)

After Hours Emergency Maintenance Hotline

After-hours call center that just handles your emergency maintenance calls.

Home Buying Assistance

Home buying assistance for when the time is right to buy your “forever” home.

Online Rent Payments

No Additional Charges for payment paid by ACH through the tenant portal. 

Included Tenant Portal

Tenants have free access to our Tenant Portal to pay online using all included payment options to include the automatic ACH option, have access to electronic statements, and copies of all your lease documents 24/7,

Credit Reporting 

We report On Time rental payments to Transunion & Equifax, helping to boost your score.